Community Manager -Spencer Village/Village House *BLUE STAR*
|Location:||Eldersburg , MD|
|Benefits:||401K, Health Insurance, Life Insurance, Dental |
|Employment Type:||Full Time|
|Department:||Spencer Village & Village House|
|Description:||Responsible for overall management of the community including staff supervision, budget, and resident relations. Must maintain project financial solvency. Prior management, budgetary, financial, and supervisory experience highly preferred. Excellent customer service skills and experience required. |
|Duties:||The essential functions of the Community Manager are as follows:|
Provides leadership at the property and maintains an effective position of authority.
Projects a professional image in all aspects of work performance, which includes, but is not limited to demeanor, attire, and attendance.
Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners and staff.
Creates and maintains an environment to develop team spirit that promotes quality service behaviors. (i.e. honesty, courtesy, listening skills, excellent customer service)
Reviews and evaluates all aspects of the propertys operations and makes recommendations for changes to Portfolio Manager
Achieve and maintain100% occupancy.
Market and lease new and turnover residential units.
Enable and maintain financial solvency by monitoring maintenance expenses
Implement a system for achieving 0% rent delinquency.
Supervises and monitors adherence of all maintenance contracts.
Implement system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints and deficiencies.
Re-certifies resident income in strict adherence to agency regulations, where applicable. Periodic and regular inspection of grounds and building(s).
Continuously oversee inventory of supplies.
In order to control expenditures, maintain and reconcile purchase orders and expenditures.
Within budget constraints, purchase and maintain needed supplies to meet needs of office and property.
Create and supervise the schedules of all personnel to insure maximum efficiency.
Assure that the tone of the property reflects the philosophy of the company.
Make day to day decisions on all matters related to operations. Seek approval and guidance of Portfolio Manager within specified parameters.
Create and/or schedule continuous activities and program with and for community residents, including special events and on-going instructional and recreational activities.
Initiate and respond to all pertinent correspondence.
Advise residents on a variety of community related subjects. Refer residents as necessary to other appropriate services and agencies which might be able to offer assistance.
With Director of Operations, prepare Property Annual Operating Budget.
Prepare and review monthly operating statements for accuracy, budget to actual variances and bottom line cash flow control.
Produce development reports and monthly financials in an accurate and timely fashion.
Prepare and submit subsidy vouchers, where applicable.
Perform duties as necessary.
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